CRM Best Practice Webinar was a hit

by Bill Owens 2. September 2011 02:07

We held our first webinar on CRM Best Practices. Follow this link to sign up to be notified for the next events and to download the webinar and handouts.

Here is a quote from one of the attendees

“I attended today’s webinar and found it really useful.  It was clear, well organized and presented a lot of important information. Most webinars disappoint.  Yours delivered.”

Affiliated will be hosting a series of free CRM 2011 webinars just for you. The CRM Best Practices webinar series topics will include:
• Workflows
• Dialogs
• Advanced Find
• Reporting (online)
• Dashboards
• Goals

the webinar above was the 50,000 overview of these topics and best practices.

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CRM 2011 | CRM 4.0

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About the author

I work for a consulting firm in Dublin Ohio called Affiliated Resource Group. For the last five years I have been spearheading our Microsoft Dynamics CRM practice. I have a deep appreciation for the Microsoft CRM platform and I am very excited about it. You might even describe me as a Microsoft CRM Advocate. I have many battle scars from my experience with the product and I’m constantly being asked questions about CRM and how-to-do something in it. Hence, this BLOG is to help disseminate that knowledge and information to everyone. As of last year I was posting links to many other blogs to help spread the knowledge, but now with the community.dynamics.com doing that for me, I will be following that practice unless a really juicy article catches my eye. Many people have asked where my post are for the first half of 2010, my company had me posting to another blog and maintain two was near impossible. I am now down to just this blog. So good luck and I hope that this blog may help in some way. If you have suggestions or questions, please email me them.

Disclaimer
The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

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