Integrating a Firewalled CRM with your Website

by Bill Owens 27. February 2009 22:56
Philip Richardson of Business Software in the Cloud


A couple of days ago Catherine Eibner posted a short tutorial showing how to integrate MSCRM with your Website. This works great if the back end of your website can access your CRM server. Now this isn’t always the case … this is where .NET Services can help.

Scenario

Contoso has a website which is hosted by a 3rd Party provider (eg. Web Central, Rackspace etc etc). Contoso also has a regular on-premise CRM 4.0 server (which is not exposed to the internet). Contoso wants it’s website to be able to read/write data from the CRM server in real time.

To solve this problem we would use the Service Bus. This service allows us to connect multiple firewalled systems together. A great intro to the Service Bus can be found in this PDC keynote session by Don Box and Chris Anderson. I’d also recommend this session by John Shewchuk: A Lap Around the Azure Services Platform.

Download our SDK and Register for our Services (please note there may be some delays in providing invite codes as we are ‘throttling’ access to our services during this phase of the Community Technical Preview).

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CRM 4.0

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About the author

I work for a consulting firm in Dublin Ohio called Affiliated Resource Group. For the last five years I have been spearheading our Microsoft Dynamics CRM practice. I have a deep appreciation for the Microsoft CRM platform and I am very excited about it. You might even describe me as a Microsoft CRM Advocate. I have many battle scars from my experience with the product and I’m constantly being asked questions about CRM and how-to-do something in it. Hence, this BLOG is to help disseminate that knowledge and information to everyone. As of last year I was posting links to many other blogs to help spread the knowledge, but now with the community.dynamics.com doing that for me, I will be following that practice unless a really juicy article catches my eye. Many people have asked where my post are for the first half of 2010, my company had me posting to another blog and maintain two was near impossible. I am now down to just this blog. So good luck and I hope that this blog may help in some way. If you have suggestions or questions, please email me them.

Disclaimer
The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

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