One of new features added in Microsoft CRM 2011 was the record count and line selected. This was a feature requested by the users and partners of CRM version 4.0. This new feature will allow the users to see how many total records each Entity’s contacts.
Old Way in CRM version 4.0
New way in CRM 2011
There is a limitation to this new feature. You can only see a MAX count of 5000 records.
You might be asking yourself WHY??? This is because Microsoft Dynamics CRM 2011 is using FetchXML to return the total count and by default FetchXML returns a maximum of 5000 records.
There is an easy work around on getting the total record count for an Entity and that is to create a personal Chart to see the total count of the records.
· In the Active Accounts view, create a new chart from the Chart tab. In the Chart Designer, select appropriate Series (Example: Status) and Category values (Example: Status). Then save the chart.
